Refund Policy

At Fasta Pizza, customer satisfaction is our top priority. If you experience any issues with your order, we are here to make it right.

Eligibility for Refunds

Refunds are applicable in the following cases:

• Incorrect order delivered (wrong item, size, or quantity)
• Order not delivered
• Quality issues (subject to review)
• Payment made but order not confirmed

Refunds will not be issued for:

• Change of mind after order confirmation
• Delay caused due to customer unavailability
• Partially consumed items

How to Request a Refund

To initiate a refund request, please contact our customer care within 2 hours of receiving your order:

• Call: +91 73 7005 7005 & +91 91506 75555
• Email: customersupport@fastapizza.in

Please provide:

• Order ID
• Reason for refund
• Photos (if applicable)

Refund Timeline

Once your refund is approved:

• For online payments (UPI, Card, Netbanking): Refund will be processed within 5–7 business days to your original payment method.
• For Cash on Delivery: Refund will be issued via UPI or bank transfer within 5–7 business days.

We will notify you once the refund has been initiated.

Need Help?

For any questions or concerns, feel free to reach out to us. We're here to help you enjoy every slice from Fasta Pizza!